Return & Refund Policy

Last updated: March 15, 2021

Thank you for shopping at GS Medical.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to GS Medical, 115 Liberty Dr. Thomasville, NC 27360.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to GS Medical, accessible from https://gsmedic.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order before it is shipped out from our warehouse.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By visiting this page on our website: https://gsmedic.com/contact
• By phone number: 336-762-0050

We will reimburse You no later than 14 days from the day. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

Any PPE ( Personal protective equipment like face mask) product is not eligible for return due to COVID restrictions. Refunds can be issued if the product was not delivered, lost or refused at the time of the deliver. The buyer is responsible for return shipping.

• All other products can be returned only if they original packaging was not opened.
• The Goods were purchased in the last 7 days
• The Goods are in the original packaging. Any tampering with original packaging will lose any rights to return or refunds.  WE FOLLOW STRICT COVID PROTOCOLS.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us.

Please contact us for detailed information for returns and refunds. Any PPE (personal protective equipment) products are not eligible return due to COVID restrictions.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By visiting this page on our website: https://gsmedic.com/contact
• By phone number: 336-762-0050